Frequently asked questions about the KLIC notification
FAQ
Transparent and concrete. No marketing fluff.
Is KLICBOT PRO free?
Yes. KLICBOT PRO is free software: dashboard, team and dossier. No subscription fees. Extra users and chain links are free. You pay per KLIC notification. KLICBOT API access is free too: the same price per KLIC notification. Create a PRO account.
What does a KLIC notification cost?
A notification that fits in one 500 by 500 metre tile is €39.95 all-in. KLICBOT PRO uses the same rate. If your excavation area is larger, you see the total price up front, before you pay. Read what a KLIC notification costs.
Do I need a Cadastre account?
No. KLICBOT files the notification on its own route, without a Cadastre account. You do not open a Cadastre account and you do not link one.
How do I find my dossier again?
As a guest you get the dossier by email, with a link to the dossier and the viewer. There is no separate 'My KLICs' page. With a PRO account you open the dashboard.
Which KLIC types are there?
Excavation notice (graafmelding) for mechanical digging. Orientation request (oriëntatieverzoek) for planning, not for digging. Emergency notice (calamiteitenmelding) for a real emergency. Those are the choices in the flow.
What do I get with a notification?
A dossier with map viewer, utility precaution notes (EV's) and PDFs. Exports to PDF, CAD and GIS are included. We check your request in advance, so it is almost always approved the first time. You confirm the area. Careful excavation stays with the excavator and the client.
Why start on klicbot.nl, and manage in the dashboard?
A single notification starts on klicbot.nl/klic-aanvragen: an address, a point or a drawing on the map, or a file. An Excel list belongs to that one notification. Ordering several notifications at once is only in KLICBOT PRO. The PRO dashboard is the archive: projects, team, checklist, exports and the log. WhatsApp is only for login codes, notifications and support.
How does sharing with my team work?
In the dashboard you share projects and folders with roles (owner, admin, member, viewer). Everyone works from the same dossier: viewer, checklist and exports. Extra users are free.
Can I set permissions?
Yes. Roles keep responsibility in the right place: the field executes, the office manages the dossier and settings.
How does this help with WIBON?
Viewer and checklist on site, an audit trail, and on PRO a CROW 500 dossier with compliance reports. That supports demonstrability. It is not a promise that the work is damage-free. Excavator and client remain responsible.
Which exports are included?
Per notification the standard formats: DXF, GeoJSON, SHP, GPKG, IFC, LandXML, SVL, ZIP and PDF. On PRO you also get the compliance dossier: RDI export, measure plan, audit and clash reports. The KLICBOT API returns GeoJSON or Shapefile.
What if someone enters the wrong details?
You see what was captured and can check it before the notification is filed. The dossier keeps what was submitted.
What about retention and privacy?
Sensitive data is encrypted (AES-256), access via tokens and roles. A single notification is kept for 90 days. PRO keeps project data for 10 years (audit logs 5 years). Deletion where the law allows it.
What happens during downtime or a delay?
Status is in the dossier or the dashboard. Support: contact@klicbot.nl.
Contact us if you have questions
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